Refunds & Cancellations
We aim to ensure that all customers are satisfied with their purchase. If you are not completely happy, you may request a refund or cancellation within [X days] of your purchase.
Eligibility for Refunds:
The item must be unused and in its original condition.
Proof of purchase is required.
For digital or service-based products, refunds may only apply if the service has not yet been delivered.
Non-Refundable Items:
Sale or promotional items
Gift cards
Products damaged through misuse
Processing Time:
Once your return is approved, refunds will be processed within [X days], and the amount will be credited to your original method of payment.
Cancellations:
Orders can be cancelled within [X hours] of purchase, provided the order has not yet been processed or shipped.
Contact Us:
For refund or cancellation requests, please contact:
Email: [Insert Email]
Phone: [Insert Phone Number]
iKhokha
Rashi HanookInbound Sales Specialist
Rashi@ikhokha.com
WhatsApp: 0664876860
Tel: 0314930755
3rd Floor Ridgeview Building, 1 Nokwe Avenue, Umhlanga Ridge, 4319
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Disclaimer
The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.
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